Returns & Exchanges

We want you and your baby to be completely happy with your Magnetic Me purchase, which is why we offer a 30-day return window for unwashed and unworn items. If your order isn't a perfect match, our streamlined process makes it easy to find the right size or receive a full refund.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.

• 2.
  Select Items

  Choose the specific items you wish to return or exchange and provide a brief reason for the return to help us improve.

• 3.
  Print & Pack

  Download your prepaid shipping label, securely pack your items in their original packaging if possible, and attach the label to the outside.

• 4.
  Ship & Refund

  Drop your package off at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.